This Privacy Policy explains how Pamela AI Holding B.V. (“Pamela”, “we”, “our”, or “us”) collects, uses, and protects your personal data when you visit our website, www.heypamela.ai. This policy applies only to our public website — not to the Pamela application. A separate privacy policy applies to the use of our software.
1. Who we are
Pamela AI Holding B.V. is a company registered in the Netherlands with its headquarters in Amsterdam. We build privacy-first AI tools. We are committed to protecting your data and complying with the General Data Protection Regulation (GDPR).
2. What personal data we collect
We collect and process limited personal data via the website, specifically:
Your email address when you sign up for the waitlist for our Windows version
Your email address and any message you include when using the contact form
Technical data like your IP address, browser type, and usage behavior through Google Analytics
We do not intentionally collect sensitive personal data via this website.
3. How we use your data
We use your data for the following purposes:
To add you to our product waitlist and send updates when relevant
To respond to messages you submit via the contact form
To analyze and improve our website through aggregate analytics data
We do not use this data for profiling, advertising, or automated decision-making.
4. Legal bases for processing
We process your personal data based on the following legal grounds:
Consent — for waitlist and contact form submissions
Legitimate interest — for anonymized website analytics to improve our service
You can withdraw your consent at any time by contacting us or unsubscribing from any email communication.
5. Cookies and analytics
We use Google Analytics (with IP anonymization enabled) to track aggregate user behavior on our site. For more information about how cookies are used and your options for managing them, please refer to our Cookie Policy.
6. Data sharing and processors
We only share data with trusted third-party providers who help us operate this website, such as:
Email and form processing platforms (e.g. Mailchimp, Brevo)
Analytics tools (e.g. Google Analytics)
All third parties are contractually bound to protect your data in line with GDPR requirements. Where data is transferred outside the EEA, we ensure appropriate safeguards (e.g. Standard Contractual Clauses) are in place.
7. Data retention
We retain your data only for as long as needed for its intended purpose:
Waitlist emails: until unsubscribed or the Windows version launches
Contact form submissions: up to 12 months
Analytics data: retained according to Google’s default period (typically 14 months)
8. Your rights under GDPR
As an individual whose data we process, you have the right to:
Access the data we hold about you
Correct or delete your data
Object to or restrict how we use your data
Withdraw consent at any time
File a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens)
To exercise any of your rights, email us at privacy@trypamela.ai.
9. Security
We take appropriate technical and organizational measures to protect your data. This includes encryption via HTTPS, access controls, and internal policies to limit data access and misuse.
10. Updates to this Privacy Policy
We may update this policy occasionally. Any changes will be reflected with a new “last updated” date above.
11. Contact information
If you have questions about this Privacy Policy or how we handle your personal data, please contact:
Pamela AI Holding B.V.
Concertgebouwplein 15, 1071 LL, Amsterdam, The Netherlands
Email: privacy@pamela.ai